At Align we believe wellness begins with a feeling. And we have created that feeling in a revolutionary new concept and flagship space that interlaces the best in medical foot health, within a luxury clinic, boutique, and spa environment. Featuring Canada’s first medical Footcare Spa, a private custom-fit footwear fitting room, a boutique, and even a catwalk. Bespoke experiences, in-depth consults, tech-designed products, and indulgent treatments by our highly skilled and diverse medical team of Align Clinicians, offer clients their healthiest, strongest, most beautiful feet. Our respect and love for the brand create a workplace like no other. For us, it is fulfilling to be aligned with exquisite craftsmanship, healthy fashion, and beauty. We hold ourselves and our co-workers to very high standards. We are actively searching for the next Client Experience Coordinator to join the team and be part of the growth and excitement.
Client Experience Coordinators hold the critical position of embodying the Align brand in each and every client interaction. Each is an excellent communicator and positive brand ambassador. His or her passion for Aligned Life Core Values is conveyed in every conversation. The love of building a clientele by developing relationships and fostering pleasurable experiences and exceeding personal bests is in their skillset. They set the tone for the client’s entire holistic foot health circuit by hosting guided tours, booking appointments, shoe shopping, client education, check-out, and maintaining continual client contact throughout their lifetime experience. Their impeccable organization, excellent communication and entrepreneurial spirit ensure the Align flagship is running smoothly.
About the Ideal Candidate
We are looking for an upbeat, positive person with previous retail client service, point-of-sale and administrative experience. A detail-oriented, goal-directed achiever. A person who brings a passion for inspiring repeat business by creating exceptional client experiences both online and in-store. The candidate must be tech-savvy, can quickly and effectively operate Microsoft Windows and Office, as well as quickly learn new clinic & spa-specific software. Strong verbal and written communication skills are a must. Interest in fashion is a must. Experience in medical administration and health insurance billing is a bonus. Training is provided. Align is an ideal fit for the candidate who has a progressive attitude towards well-being, would like to work in a bright, trendy, and highly personable environment, and can appreciate our teamwork tenets of positivity, mutual respect, and open communication.
What We Offer
We are committed to developing candidates who share Aligned Life Core Values and have the passion and ability to play a key role by building and delivering a superior service experience to our discerning clientele. We are in the business of building long-term relationships with our clients and team, alike. Stay and build a long-term career with our company because we recognize, promote, and reward exceptional talent with:
Responsibilities of the Position
Client Experience Coordinators will be accountable to:
We thank all applicants for their interest, but only those selected for the interview will be contacted. This position is for a true gem. And we truly hope we find you.